"...it's sorted now..." said all 4 of them..
A heavy friday first half with a few zoom calls and just as I ended my last one, I saw there were 6 missed calls from 4 people in my team in a span of about 20mins, an hour back. Usually I either pick the calls and tell them I'll call them back or reply with a quick text, but my phone was left in another room and hence I saw the missed calls only later.
So I started calling each one back. To my amusement and delight, each one of them said the matter they were calling me for was sorted... mainly as they were either able to contact someone else and resolve their query or were able to resolve the issue by themselves.
Possible takeaways:
1. As they always say, no one is irreplaceable - be it unavailability due to the individual having left the organization, gone on a holiday or plainly busy at the moment.
2. Team members will almost always find a way out if the manager is unavailable for guidance... sometimes resolving the simple issues at hand and at other times even cracking the tougher ones.
To extrapolate the scenario, this makes me ponder if team members who have managers who are largely unavailable develop problem solving skills at a much faster rate than ones who always have their managers available for consultation. While some good guidance and mentoring from a manager is something everyone should experience for their development, wonder if the ones who are deprived of the same do well by rising to the occasion to take charge of the situations themselves. Happy to hear thoughts if any.
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