"...there is no green tea in the pantry..."

"...there is no green tea in the pantry..." 

...declared one of the leaders. I was very surprised. Such small things were never an issue because we always had adequate running stock of all office and pantry items.

But here is the other side of the story - the supply side story.

"...we are unable to send people to all our sites due to a surge in active machines. We also are not getting supplies on time." says the coffee vending machine vendor.

"...we are replacing your relationship manager that replaced the prior relationship manager replacing the one before that...sorry, too much attrition and hence the drop in response time and service levels..." says the account manager of our mobile telephony partner.

"...we are finding it difficult to replace the resigned staff and our systems are undergoing a change. Cards will be delayed..." says the corporate credit card RM.

"...many drivers never came back post the pandemic. The waiting time for new cars is too high, so we do not have enough cars or drivers to serve you seamlessly...also - we need that hefty hike we've been requesting as fuel is expensive and drivers are now demanding more money.." says the cab agency.

"...we are short staffed for the sudden surge in travel demand, please bear with delays..." says the air travel partner. I am sure everyone is aware of the long VISA delays (due to a spike in demand) as announced by VFS.

"...we are struggling with staff and stock availability..." says the vendor of a snack vending machine.

"...Sir, I am personally delivering orders now as my labour keeps running away.." says the stationary vendor.

Due to the gradual return to the office this year, there is a surge in demand for everything and the supply side is struggling to cater to the demand - be it the smallest bread/butter vendor or be it the high-flying travel/credit card partner. Everyone is struggling with the double whammy of manpower/labour shortage and a rise in input costs. Outcome - Organizations are having to shell out more for services that aren't yet up to par with pre-pandemic times.

Hats off to all the facility management & admin staff across all offices everywhere. At first, they were entrusted with keeping the offices safe during the raging covid waves and now are hustling and juggling multiple vendors to try and keep their colleagues insulated from these supply side pangs as much as possible. All of this with a smile on their face.

By the way, how many of us know April 21st is celebrated as Administrative Professionals' Day? I did not. 

Cheers to all the admin/facility management folks out there. Keep rocking!