"...50?? Your dad always took 20 for these jobs! You are too expensive...."
...said the other customer, while I was waiting for my turn.
The left side strip of my right foot sandal had come off. So after a few days of procrastination I finally landed up at a cobbler near my home. The cobbler was a young chap, looked like a guy in his late 30s. Since I had seen the cobbler's little corner often while I passed by it, I had always seen an older man (perhaps in his 50s) working there.
While I was waiting for my turn, I was observing him mending the footwear of another customer who was waiting when I reached. The cobbler was about to finish the job and was pushing the awl needle through the footwear for the last time before cutting the stitching thread. When the customer enquired about the cost of mending, the cobbler quoted fifty bucks. That was when the customer said what I quoted above.
On hearing this, the cobbler gave a wide smile and said "Sir, my father always held his craft in low regards and hence charged very less for decades. Had he asked for a fair price, our family could have faced lesser hardships. Maybe I wouldn't be here today (and could have been better off) if he charged his customers a fair price. I do not want my son to be sitting here doing this job after another 15 years Sir..." The customer just chuckled in response, as he dug into his wallet to fetch 50 bucks.
We often spend thousands without a second thought when we shop for clothes and footwear, but when it comes to spending a fraction of that cost on mending something that is broken, we often start thinking about the price to be paid.
Coming to pay parity, this probably applies to whats happening in some job markets. Many people are now asking for fair compensation and employers feel the price quoted is too high. Barring a few exceptions (where the asking pay is indeed very high due to demand/supply mismatch of quality talent), perhaps the asking pay isn't expensive when compared to what it brings to the table. Perhaps the talent of the past was inexpensive and underpaid and fair pay is getting discovered as market dynamics change.
Next time you go to that cobbler, tailor, vegetable vendor, plumber, carpenter, evaluate the asking price they quote against the quality of service offered & utility served. Add to it the opportunity costs you would incur if you were to not use their service/offerings.
Also, consider mending that footwear/dress/furniture/gadget before you take the easy way out of replacing it. A good repair job will not only save you a lot of money in the longer run, it will also support small businesses to thrive alongside the larger ones.
Agree with you. Moreover Rajan Singh from LinkedIn once surmised that the difference between developed nations and us is that the domestic helps and carpenters, plumbers etc get paid better. If we start paying them good salaries our country will also develop quicker.
ReplyDeleteYes, dignity of labour has a long way to go - in terms of respect and monetary value.
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